Satisfied Customers at Atlanta Supply

At the Atlanta Supply Co., superior customer service is included with every order! We print them like they send them.

"Thanks for letting us know the 30x12 will fit the overall size dimensions we provided. We will order it from your site.
P.S. Your response was much more useful and personal than online competitor xxxx-xxxxx. Have a great weekend."

"I just wanted to let you know what a wounderful experience I had in ordering a wall grille. The gentleman that answered the phone helped me pick the right grille. Also, I cannot believe the fast shipping I had. The product is wounderful. Great company."

"Thanks. I received my order yesterday. Great value, great service!"

"I got my order today. I love my grates! I had been looking for this size and finish for a long time. Thanks."

"I just received 4 vents that I ordered from you! They are great! Everything worked out very well! "

"I received my thermostat today, your company is great. Any survey concerning Atlanta Supply will get super high marks from this customer. Thank You."

"I received my order today of two return air grilles. They are both perfect! Thank you for your assistance when I called re: measurements. I will reccomend you to all of my friends who are searching for these sometimes outdated parts! Thanks again!"

"I received my purchase yetserday and everything was as described. Thank you for making my purchase a very easy experience. If the need should arrise I will defintily use your services again."

"I have received my order. I want to compliment you on your promptness in getting this order delivered. I ordered on Sunday, it was shipped on Monday, and I received it on Wednesday with all parts included. Thank you!"

"I received my item within a couple of days after I received my e-mail confirmation. I received exactly what I have been looking for! I couldn't be happier with the service and the price!"

"Thanks so much, I appreciate the great customer service and it makes me very happy that I decided to do business with you all. Keep up the great work. "

"We received our registers yesterday and they are beautiful. I just want to compliment your company on your excellent service. I placed this order on Monday afternoon, they arrived yesterday and again are just beautiful and fit perfectly. What an effortless transaction! Thanks so much. Merry Christmas to you and your staff!"

"You guys are absolutely unbelievable - you had the lowest price by FAR of any other vendor, you shipped my items for free, and I received them two days after placing the order. Next time time I need something, I know where to come - You're terrific! "

"I received my air registers yesterday and I was amazed. Not only amazed at your intense selection that was available online, with exact measurments and pictures, but at your fast, effortless transaction and superb shipping. I greatly appreciate the service and care that you've put into fulfilling this order and will be sure to use your company every chance I get. I regret that I hadn't found you earlier! Thanks again, and keep up the good work!"

"I just wanted to say thank you for the quick and hassle free sales. Your company carries nice products at reasonable prices!"

"We love our new grate!! It's perfect!"

"Thank you for the wonderful service you provided me last week, especially a sales person named xxxx. I found you on line, was sceptical, about ordering on line, saw your toll free number and called,  WELLA -- just great. I also appreciate your discount to me. The grate arrived on time, in fine shape, fit nicely and we are back in business again."

"Thank you for the excellent customer service you provide.  Any order you receive after 12PM is not expected to ship the same day. That is the policy we have here [Atlanta Supply actually ships orders up to 4:00 pm]. We cannot expect more of our vendors than we can expect of ourselves. If we have an emergency that requires same day shipment we will note on the order and give you a heads up by phone or e-mail. Thank Will and your other staff for their efforts.  I have noticed over that last 20 years a decline in  customer service by a lot of companies. It has been refreshing to work with you and your staff."

"Thank you very much. I have received the products [HC500B Booster Fan] and installed them in my home.  Installation was simple and they work very well!"

"You people rock! When I placed my order, it indicated that the items had really long lead times and I had already waited too long to find something.  I got my order yesterday [under promise and overdeliver] and already have them installed and I couldn't be happier. You guys -and gals- are great and I won't mind telling everyone I know. Thanks again."

"I must say this has been the easiest transaction on the web I have ever made.  Quick and courteous.  I really did not expect to find my model due to it's age. The FX1020 was put in this house during construction 21 years ago. Thank you much and have a great week.

"We are homeowners who purchased a single floor grille [black cast iron].  It arrived yesterday via UPS.  We want to thank you.  It covers a floor speaker in our media room.  It looks fantastic and, more importantly, we don't have to worry that we or one of our guests might inadvertently fall through the floor into the speaker itself.  It doesn't distort the sound and, well, WE COULD NOT BE HAPPIER with your product.  Again, thank you!"

"I called Wednesday afternoon looking for a 16"X16" floor furnace grate.  We are rehabbing properties for an investor, and had been told at [a local home center] that it would be a special order item costing around $250.00!  You had it in stock and it was less than $50.00 for the item AND the shipping. Joe took my order, and was very courteous and professional.  I was told I could expect our order on Friday (today).  It arrived Thursday afternoon and we were able to wrap our job today on time.  My thanks to Joe, and all of you folks at Atlanta Supply for your excellent service.

"I received this item last week, and have installed it, and am thoroughly and completely satisfied with my purchase! easy to install, and it looks absolutely fabulous! thanks for a quality product and fast shipping."

"Just wanted to thank you for your excellent service! I recently made my first order (order # xxx721) from Atlanta Supply, and was very impressed with your selection of items, easy to use website/ordering system, communication, and extremely prompt shipping/delivery. I will not hesitate to use Atalanta Supply again in the future, and will recommend you to everyone I know who is in the market for the products you carry. I only wish all companies could be as well run as yours. Consider me a very satisfied customer!"

"Got it today. I'm impressed. Thanks. I'll order my filters and stuff from you next year."

"Just wanted to let you know that I received my order quickly, perfectly packed and exactly as ordered. Excellent service, thanks."

"My order of a dozen register covers arrived today! Thanks for the exceptionally speedy delivery and a price of about half of what the local home improvement store wanted. I am very pleased."

"Good Morning Atlanta, My recent order with you all, for a commercial return register, was handled very expediently. I was surprised how fast it made it to my home. I've been working on my house for to many years to count, but it is shaping up slowly, you all just helped to complete one more job sooner rather than later. I just wanted to thank you for the professional job. And the register looks very well made too. Thanks again"

"After a little work the new grille fit like a glove. You guys have GREAT service. This is the second one I have purchased in the last few weeks and I am very happy with your website, products, and of course your customer service."

"I just ordered a wall return from you on-line.  You have no idea how I've struggled to find a replacement grill that will fit.  Your web site is well-designed and instructions about measuring were absolutely clear and easy to follow.  Thanks so much!!"

"Grilles are ordered now, and thanks again for the prompt response.  This is the second time I've used you people, and your shipments are very prompt, and the service second to none!  Please forward this to the 'powers to be', you should be commended for a job well done."

"This is the second time I've ordered hard-to-find products from you, and I REALLY appreciate it!!! Thank you. I will always check with you first before looking elsewhere! Cheers!"

"My order # was 48-----. I would like to thank you for the timely shippment of the product I ordered. This was the best quality packaging I have seen in a long time. The quality of your product is excellent I'm glad I choose your company."

"The grille came today. Very fast service. Thank you very much."

"I have made several orders from you for registers. We are updating apartments from the early 50's, the old registers have been pained so many times it is hard to believe any air could get through. It is truly amazing the difference it makes in appearance and efficiency. Your prices and selection makes it practical and reasonable to do. My tenants are also very happy. Keep up the good work!"

"Placed the above order on 2/5/08, followed your instructions for measuring etc. Received the grill on 2/8/08, installed it this AM, perfect fit, installation took about 15 minutes. Could not be more pleased or satisfied. Your company is to be commended fo ease of ordering, fast service, instock position and quality of product. Will certainly return to your company for any related products and you can bet I will inform all my neighbors and friends about your company. Thanks again."

"Yesterday, I received my second purchase from Atlanta, and again I was so pleased with the quality of your products and very quick delivery. I am so glad that I found your company, one which truly excels in customer service."

"Last week I called and asked a young man about demensions on a baseboard vent I needed.  He took my order over the phone and to our great suprise, it was delivered the very next day. Pretty terrific since we are in Huntsville, Alabama!!!  The vents look so nice and were excactly what we needed! Thanks again for all your help,great product, and your great service!"

"On Tuesday 1/22 I ordered some air registers needed during our home renovation. I've been unable to find the plastic locally. When I arrived home on 1/23, the box from your company was on my doorstep. WOW!!! This is my second order and I'm still impressed. We will be looking to you for further purchases and appreciate your excellent service."

"Thank you. Your website, sale and delivery of the smoke alarms was excellent service."

"Thank you for your quick service--especially on such a small order.  I appreciate your promptness. All the best.."

"I received my order today and wanted to let you know that I'm extremely pleased with the quality of the product.  It fit perfect and when I ordered via phone, the staff was very patient and courteous."

"Thanks for such great service.  Your turnaround time on my order was unbelievable.  Only 3 days from order to receipt.  The products are exactly what I needed.  I will be sure to let my friends know of your service and products."

"My order arrived today. They look wonderful. I have been searching for these wall vents for years. Thank you."

"I got the grille and it's perfect.. thank you so much. I appreciate how easy it was to order and how quickly I got it (August 1st). I looked at stores locally (Amarillo, TX) and some other site on the web. Your supply company was the only one that I found that carried what I needed w/o any kind of special order. Hooray for the internet!!"

"I just wanted to let you know what a positive experience I had with an order that I just placed from your web-site. First of all I wanted to let you know how great your web-site is! Unlike other web sites, your site was easy to navigate and to find what I was looking for. Your site also lists a very detailed description of each item along with photos, and so I was very confident that I was ordering what I needed.  Your site also has the best selection of register sizes of any of the web sites that I visited. I was able to find everything I was looking for! As for my order, I ordered four AC registers with de-fusers. I placed my order on Friday 7/6/07 and the order was processes and shipped that very same day! The tracking info said that I should receive my order on Tuesday 7/10/07, however I received it on 7/9/07 (Kudos to UPS).  You sent me everything I ordered and the items were packaged nicely."

"I just wanted to tell you that our vent covers arrived and they are simply beautiful. Thank you for walking me through the measurements too. We now have all new vent covers throughout the whole downstairs and they greatly improved the areas they are in. My whole experience with Atlanta Supply Co. was outstanding."

"Thank you for your prompt service and quality products. I found your website easy and convenient and the vents I ordered all fit perfectly and were good quality and price. I received my order very quickly and will continue to order from you in the future."

"I really appreciated the super fast reply from your represenative, Drew.  With the information he provided, I placed an order immediately.  Even though this was just a small item, this was without a doubt the fastest reply I have received from anyone with on line buying...Thanks again. Happy Trails and God Bless."

"I know my order was small, but it was handled as well as one could expect. I wish to thank you for the excellent service. Any future merchandise that I may need will be ordered from your company. Again, thanks for the great service!"

"I wanted to write and tell you that I was very pleased with my order.  I have been remodeling a house, and I can’t tell you how many times things I ordered (not from Atlanta Supply) got messed up.  The amount of times I had to return things.  When I received my order yesterday, I was almost expecting to have to return it.  First of all, how fast I received my order was very surprising.  Then having it be the right item was a bonus.  Just wanted to let you know how pleased I am with your company."

"I just wanted to thank you for such prompt, fast service and delivery of my floor grills. Great job!"

"You guys are awesome! Being a guy in Maryland who placed a small order, I fully expected to get slow service. My new vents arrived today. FANTASTIC SERVICE!! There are a lot of businesses out there that could learn from you. I will use you in the future without hesitation and will recommend you to everyone I know."

"Thanks so much. great, great service. Be proud of your organization."

"You guys are cool, free shipping (only on certain items) and everything, great informative website, I like the way you operate, stand by for future orders."

"Thank you for the quick service. I will do business with you again in the future. Quality service is hard to find these days. You guys have it. Keep up the good work."

"I want to thank you for one of the most efficient internet transactions I have experienced to date. Your business has apparently figured out how to be responsive to an internet customer."

"We just wanted to send a note to thank you for your prompt service and excellent quality product. We are very pleased with the floor grate we ordered and very much impressed with the speed of delivery. We look forward to doing business with you again."

"Thank you!  I will place the order for the vent cover. Dealing with you has truly been a testament to what the statement on your website – At the Atlanta Supply Co., superior customer service is included with every order!You can be sure that I will recommend your company to others, especially the contractor who did the improvements in my condo."

"I am writng to thank your company for the quick service. I got home last night and my registers were there waitng for me to install them. I ordered them on Monday and got them on Wednesday. You can't beat that!!! You do not know the problems I had finding the right size registers for my house. Not one store that I went to had any of the sizes. I was told of places that might have them, but they were a good drive away. So, I decided to surf the net and that is how I found your company. Not only did you have all the sizes I needed, it was real easy to find and order the parts."

"Thank you so much for being so prompt. It was a pleasure doing business with a company as professional as yours. You better beilieve that I will mention atlantasupply.com to anyone that is looking for vent registers, grills, filters,etc."

"Just want to commend you on your prompt service and ease of buying. I would gladly do business with you again and will recommend you to my friends."

"We received our order today for the Model 2400 filter. We have had our air filter system for 7 years and have paid considerably more for this filter from our A/C dealer. We really like to change our filter more than once a year as the manufacturer suggests, However, with the price they were charging even when we pick it up and install it ourselves, a few times we did go an entire year without changing it out. The ease of ordering and fast delivery will have us coming back again and also looking at your other products when our needs arise."

"Just received the order and I could not be more pleased. Your site was easy to use, tracking was a breeze and the products exceeded my expectations. Thank you for providing what Home Depot, Lowes and Target were unable to provide at a reasonable price."

"I received my order on July 3rd.  I just want to thank you.  I am so pleased with your product.  I am in the process of remodeling my bathroom and the floor register is going to add a very elegant touch to my design.  I don't know when I have ever been so excited about a purchase of that type.  It is absolutely beautiful.  Thanks again."

"As you know I ordered the Honeywell FocusPro5000, TH5110D1022 from you by phone yesterday around 12.30PM.  It arrived here in Richland Center, WI at around 2PM today. UNBELIEVABLE!!! This place is way out in the country not near any towns but it got here as you promised.  And for just 5 bucks extra!!  Needless to say, as a General Contractor....If I EVER need anything that you carry you will be the people I will deal with! Thanks for all your kind help on the phone regarding the installation and the help getting it to me when I needed it.  You will be highly recommended to my other Contractor friends and all my aquaintances.  You guys did a STELLAR job for me. Thanks again!!"

"I just wanted to tell you how pleased I was the your service.  You do an exceptional job!"

" Thank you SO much for your prompt shipment!!!! The size was perfect for what I needed.  In an area of half a million people, with two Lowe’s, two Menard’s, a Home Depot, several Ace Hardware stores and True Values  (NONE carry this size air return grill) and multiple heating & A/C suppliers, yours was by far the most reasonably priced and you definitely have great customer service people.  It's a rare thing to find online these days! "

"I received my order last week and would just like to thank you for your excellent service. All the houses in this neighborhood have the same hard to find grates that I ordered and I will recommend you to anyone looking to replace them. Thanks again."

"So far you folks have been great. I called once and had a really good conversation. And now the promptness of this order is right on too. It's really a please to deal with people who pride themselves in their work. So much of what goes on today in business is pitiful."

"Just a quick note to let you know that I was very happy with our order and the box was professionally packed.I would definitely recommend your firm and I look forward to going business with you again."

" I cannot believe how fast the vents arrived. They look great! I am now planning to redo the entire home...what a difference."

"I am very happy with the purchase of the five Supply Registers that I ordered and the excellent shipping service.  The quality of the register is very good. So happy, that I am ordering four more today."

"I received the floor registers. They are beautiful and are a perfect compliment to our antique heart pine floors."

"I just wanted to let you know that we recieved the smoked (antique) brass plates in the mail today and they are beautiful!  Thank you for such great service and awesome products!"

"I received my order on May 25 and the oil-rubbed bronze floor register is beautiful!  Thank you for your emails keeping me up to date on the status of my order..........that is great customer service.  I'm so pleased that I wanted to order another; I called today to question a price increase (a result of the numerous copper price increases) and (you) provided excellent customer service......and, ultimately, I ordered another register.  In a world where quality customer service has become rare, I have found that it truly resides in Atlanta Supply..............it has been such a pleasant experience. 

Thank you so much.  I would highly recommend your company to anyone!  Talking with (you) today was really the "icing on the cake"........even though I was only ordering one floor register, (you) treated me like I was Atlanta Supply's most important customer....and that is truly Quality Customer Service at it's best."

"Thanks.  Great website easy to navigate, clear inventory descriptions, and helpful measurement guides.  Thought I was looking for an impossible article, but was pleasantly surprised at your enormous resources--saved on a ton of phone calls and gas trying to hunt down what I needed.  Shipment came fast and in excellent condition."

"Hi, I just wanted to say thanks for a good product, prompt shipping, and good communications. I will definitely keep you on my favorites list and recommend you to friends."

"Thank you for the very fast service, you guys rock! I will spread the word of your unique services and products."

"The service I have received on the two orders I have placed with you is OUTSTANDING.  Thank you."

"I received the vent I ordered from you today.  Your service is amazing.  I don't write companies often about this kind of thing, but I had to let you know pleased I am with your company and your service.  Thanks."

"The order has been delivered and everything is perfect.  Thank you for your attention  and the speedy shipment of this order"

"I wanted to say thank you for my recent order you shipped me.  It was perfect. I received about 14 wall registers and every one of them was perfect. Brand new and packaged wonderfully. Sometimes when you order things with companies it seems inevitably something goes wrong. Not with you folks.  I will continue to spread the good new about your company."

"Wow!...I received the vents today and was thrilled...I certainly did not anticipate receiving them so quickly...Thanks so much for your promptness!..."

"Thank you very much for not only filling the order in such short turnaround time but if it weren't for your web site I would still be chasing my tail looking locally for the floor register of the size I needed !!!! The register is a very nice quality and design ...just what the doctor ordered and my wife wanted in the first place !!! (it's GOOD to keep the wife happy !!!)"

"Just wanted you to know that I just received 4 sbcr04x10 registers today. I was extremely impressed with the speed of delivery and the quality of the registers. So much so I just order six more of them. Thanks for your customer focus and supplying quality items."

"I just wanted to thank you for a perfect shopping experience!  The register I purchased fit perfectly; I have been looking for the correct size here in town for months!  I can't believe how good a price the register was and how fast it was delivered!  So thank you, and I hope to do business with your company again.  I'll be recommending Atlanta Supply Co. to everyone I know in need of your products!"

"I wanted to drop a line and say "Thank You!"  I had been searching for an odd sized air return and had been to all our local home improvement stores and contacted local HVAC suppliers who also could not find them.  I had initially looked online and didn't see your company or if I did I saw "Atlanta" and skipped over it thinking the shipping would kill me.  After exhausting all other options I headed for the computer again.  I found your web site and about fell over when I found the size I was looking for in minutes and you had it in stock and shipped it that same day. You should give yourselves a pat on the back.  I wish more companies had the customer service that Atalanta Supply has."

"I received my order today and just wanted to let you know that they were exactly what I ordered.  The quality was second to none.  It was a pleasure doing business with you."

"I just wanted to compliment you on your prompt service and wonderful products.  I am thrilled with your web site!"

"I just wanted to say that I received my order and I am an extremely happy and satisified customer. I can't believe how fast it was delivered! Thank you for making on-line shopping a pleasure."

"We received our order this past Friday and we are very happy with the products.  They are top quality and they really dress-up our home. Thank you very much."

"I just wanted to let you all know that this is the second time we have done business together and just wanted to let you know that you can not buy return air grilles for the price that you charge and it is shipped to the my door. I have rental homes and feel you are the best. Thank you again."J.D., Birmingham, AL

"I have just received my replacement order of registers (replacing my mistake!) and I wanted to take a moment to thank you. Not only did you ship quickly, but I love the products and your service is outstanding. I never felt like my order was just the little ol' thing it probably was in the scope of your business. Thanks again, and you will now be my #1 resource as we continue on to our next project!"

"I have received the items and are extremely happy about your products and service.  In the future,  I plan to order some more. Thanks again."

"I recieved my merchandise. I have been searching 3 years for the 10x6 (floor) vent. I am delighted to finally have the correct part. Your prices are great! I will recommend you to the Mobile home manager as a contact. Thanks again"

"I just feel inclined to tell you folks what a great job you did with my order. It was on my doorstep today (Friday) after ordering it late Tuesday. It was an excellent transaction including a fair price, order confirmation with tracking and of course the quick service. Oh, I almost forgot the packing. It was very carefully packaged leaving no chance of damaged product. Great job all the way around, I'll be sure to think of you in future."

"I have in the past been very pleased with the promptness and accuracy of online ordering; but I must say, without a doubt, your company has far exceeded any past experience.  Your exceptional service is very much appreciated.  Compliments to your employees and your service philosophy."

"We just received the floor grates we ordered. They fit perfect and look beautiful. Thank you for your promt service."

"Thank you very much for a very speedy delivery and no nonsense customer service. I spent a couple of hours on the web trying to find the best price for the filter I needed and you guys not only had the lowest price but no shipping and handling.  Awesome.  Thank you."

"I just wanted to let you all know that the part I ordered fits perfectly and I want to thank you all for the great service. I will keep your company in mind the next time I need something that you carry."

"The order just arrived and was just as ordered.  I would like to relay that I really appreciate that your company is on-line.  The products have really helped me renovate my house and, if contract help was used, the descriptions helped me understand what the contractor was going to do.  Thanks again."

"I ordered a Honeywell thermostat from your company on January 3, 2006 and received it via UPS mail two days latter. I just wanted to thank you and your staff for the prompt service I received."

"I would like to thank you and also your shipping department for a job well done. I received the package with the 3 return air vents and do to the condition of the package, I though they would be damaged, but not so, UPS tried but failed, due the packing.  Thank you again and I will recommend your company."

"I received my floor grille today (CIG cast iron) and I love it! It is just what I was looking for and it fits perfectly. You shipped it to me amazingly fast too. I will definitely tell my family and friends about your company and the great service I received. Thank you so much."

"As a first time customer to Atlanta Supply, I am totally impressed with your service! The price, ease of ordering, and the speed at which I received my order was just fantastic. I've been telling all of my friends about your company. Keep up the great work!"

"I just want to say thank you. I found your company just a few days ago as I had not found the registers and items I needed in my area. I called and you were so helpful answering questions and  I found exactly what I was looking for. It took only 2 days from the time I called until I received  your registers and other things I ordered here. I will continue to do business with you and to let anyone know that had the same problems I did about your company and excellent service. Thanks Again!"

"I received my register and I couldn't be happier. Thanks for your customer service in placing my order and with my questions about measuring. I also appreciate the quick delivery. I could not find this size register at my local "mega hardware store." And special orders with them are just time consuming and usually a headache!
So, thanks again."

"Thanks for the fast delivery of my thermostats! I received them yesterday, just a few days after I ordered them. The units are great (White Rodgers 1F80-361) -- exactly what I needed. I appreciate the superior service that Atlanta Supply Company has provided to me. Thank you!"